Privacy Policy
1. Main Body
Aurimi operates the Shopify independent website (aurimi.com). This Privacy Policy explains our rules for collecting, using, storing, and protecting the personal information of visitors and customers who place orders. It only applies to our official website; information collection from offline stores and third-party distributors is not subject to this policy.
2. What Information We Collect
Divided into proactively submitted information and automatically collected information:
Order Shopping Information: Name, shipping address, zip code, mobile phone number, email address, billing information. Complete credit card numbers are encrypted by payment service providers such as Shopify and PayPal; our servers do not retain complete bank card numbers.
Customer Service Communication Information: Emails, SMS messages, chat logs, order numbers, and device usage inquiries you proactively send.
Automatically Collected Information: IP address, device model, browser, access time, viewed pages, and cookie records, used for website operation statistics.
Subscription Information: Voluntary subscription to email notifications requires providing an email address; you can unsubscribe at any time.
We will not proactively request sensitive information such as ID cards or complete hearing test records; if you send such information, it will only be used for after-sales assistance.
3. Scope of Information Use
All information will be used solely for store operations and will never be sold for profit: Handling the entire after-sales process from order placement, shipping, logistics tracking, returns, and warranties; Responding to usage questions and providing guidance on bone conduction amplifier wearing and maintenance; Pushing order notifications, logistics reminders, and after-sales review emails; Preventing malicious and fraudulent orders to ensure website security; Optimizing page and product display based on browsing habits; Selectively pushing promotional and maintenance information emails, with the option to unsubscribe at any time.
4. Information Sharing Rules
We will only provide information to compliant partner service providers, including the Shopify platform, payment institutions, courier and logistics companies, and cloud server service providers, in necessary scenarios; all partners must maintain confidentiality and may not use the information for commercial purposes.
We will only provide information in accordance with the law when required by a US court or government.
5. Cookie Policy
This website uses cookies to save shopping cart information, language settings, and browsing preferences. You can manually disable cookies in your browser, but this may cause issues with the shopping cart and checkout functions.
We promise never to sell customer privacy to advertisers or data intermediaries.
6. Data Security
The entire site uses HTTPS encrypted transmission, ensuring online data encryption protection; offline customer data is archived in a standardized manner, with strict restrictions on internal personnel's access. While the internet cannot be completely risk-free, we use industry-leading methods to minimize the risk of leakage.
7. User Privacy Rights
All users have the right to view, correct, delete, and refuse marketing push notifications:
Request access to all your personal data held by us;
Correct incorrect addresses, phone numbers, or email addresses;
Request deletion of personal information (except for order records required to be retained for tax purposes or by law);
Exercising these rights requires email verification of your name and order number. Processing will proceed after identity verification.
8. Terms for Minors
This product is sold to adults aged 18 and above and we do not intentionally collect information from minors. If parents discover that their minor has uploaded private information without their consent, they can contact us to have all data deleted with one click.
9. Third-Party External Links
The website may redirect to links from courier services or social media platforms. External websites have their own privacy policies, and Aurimi is not responsible for the privacy and security of third-party websites.
10. Policy Updates
This policy may be revised from time to time, and the page date will be updated after the revision. Continued use of the website indicates acceptance of the latest version.
Refuse marketing emails and disable tracking cookies at any time;
This store does not sell any user data, and there is no need to apply to disable data sales.